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Policies

Fabric and Yarn Purchases/Returns

Fabric: Pre-packaged fabric, pre-cuts and kits still in original condition may returned for a store credit within 2 weeks of purchase.
Patterns, cut fabric yardage, and sale items are not returnable.
Yarn: Yarn skeins that are unwound and in new condition are returnable within 3 weeks of purchase for a full refund of the purchase price. After 3 weeks refunds ar not accepted

Books, Patterns and All Else: Books and patterns can be returned for store credit within one week of purchase. All returned items must be in unopened/original unused condition.

Class Registration and Payment/Cancellations

Please register and pay online or in person via a personal check/cash/credit card. Your place will be secured once payment has been received. Class size is limited, so please register early, if possible.  

Please register in advance. Classes with less than 50% enrollment may be cancelled at the discretion of the instructor within 72 hours of the first class. In this case, a full refund will be given. Full refunds granted up to 2 weeks before first scheduled class. After that, and up to 72 hrs before a scheduled class, cancellations will result in credit toward another class on a stand-by basis. Cancellations within 72hrs or less of a scheduled class are non-refundable/non-transferrable unless the class sells out, in which case a class credit will be issued.

**By registering for a class, you are agreeing to our registration and cancellation policies.

Arriving for Class
Please arrive 5-10 minutes early for your class as we cover a lot of information and you will miss something both interesting and important as well as distract those present if you are late.  If you arrive more than 15 minutes late, you will be asked to take another class via our stand-by system.  

*Make-ups are not available for classes.*  

 

Summer Camp

 Registration and Cancellation: Enrolling in a camp secures your child's space. You may withdraw with no penalty up to 2 weeks before the first day of a scheduled camp. After that, and within 1 week of the first day of a camp, you may withdraw minus a $75 cancellation fee. Cancellations within 1 week of a scheduled camp are non-refundable/non-transferrable. Because each camp is unique, make-ups are not available. If you miss a day, we'll get you caught up the following day.

If a camp is full, please email info@evanstonstitchworks.com to add your name to a waiting list on a come first serve basis.